Enhanced Support

Providing support and expertise to help solve complex problems

The Right Skills At The Right Time

Managing a global mobility program today is hard. Budget issues, staffing challenges, and competing priorities can keep you from optimizing and using Equus technology to its fullest potential.

Equus Enhanced Support can help. Our experienced team will partner with you to achieve your mobility objectives and help bridge any expertise or resourcing gaps that have been holding you back.

No Barriers Means More Possibilities

Let us do the work by keeping Equus solutions in optimal performance and your mobility program running smoothly. Our team is dedicated to helping you maximize return on your investment and drive improvements that give you clearer insights into your customers’ needs.

Our support team is available in time zones spanning the globe and we are ready to help with everything from system enhancements and automation, to modifying user tables and objects, to customizing our applications via integration and more.

Customized Support For Your Program’s Needs

Equus Enhanced Support is tailored to your program’s needs with a variety of engagement options.

Technology Consulting
Your global mobility program is complex and technology plays a key role in streamlining it. Our experts will do a complete system review to ensure you are leveraging Equus tools to their fullest – from basic architecture, to policy redesign, and even integrations with other systems.
Client Training
It’s important for all Equus Client Users to have role-appropriate familiarity with the system and its features. A dedicated Equus expert can ensure that all users receive the training they need to easily and effectively perform their day-to-day responsibilities.
Feature Optimization
As your program evolves, there are new opportunities to leverage more of our suite of tools’ robust features. Enlist the help of Equus’ expert to help you explore existing features and find new ways to create more efficiency and visibility for your program.
Feature Adoption
When you don’t have the time, resources or know how to implement new features, let Equus do the work for you. A dedicated resource will scope and deliver the new feature, as well as help test, document and train your team on the new capabilities.
Process Documentation
Documentation is key to ensure best practices are being followed and key stakeholders and employees are getting the information they need. Equus resources can help document your GM processes to keep your program running smoothly and consistently.