Software Improves Relocation Service Delivery

Created on November 1, 2007 - 10:01am

GROW™ 4.0 incorporates Business Process Management (BPM) to increase customer satisfaction and enhance internal processes, saving time and money.

Denver, Colorado – November 1, 2007 – Equus Software™, the leading provider of relocation software and technology solutions for global mobility, announced today the release of GROW™ 4.0. Several significant new features have been added to the GROW™ line of mobility software including Business Process Management (BPM), Online Employee Expense Entry and tax gross-up, making GROW™ the only end-to-end global operating system for Relocation Management Companies and in-house International Assignment/Relocation departments.

GROW™, and its international assignment module AssignmentPro™, deliver a powerful set of tools to the relocation program manager and mobile professional alike. The browser-based system is completely architected on the Microsoft® .NET web platform and provides a stable and secure environment, the same one used by leading technology companies.

Improving Service Delivery With GROW™

BPM provides tremendous benefits to GROW™ customers. Tasks that were previously done manually, such as sending emails to clients or suppliers, can be automated with little or no interaction from the front-line counselor - leaving them more time to assist employees. Critical information such as visa / work permit expirations and days-in-country can be continuously monitored to ensure costly legal assistance and tax concerns won’t become last minute issues. The system even reacts to seasonal changes in demand for services – useful when calculating the lead time required to book a household goods move or other services.

In addition to BPM, the software’s web portals offer a unique experience to transferees, assignees, clients, vendors and corporate payroll managers. The portals are completely configurable by client, which means no expensive custom programming is required. Online Employee Expense Entry lets mobile professionals track expenses as they are incurred, submit expense statements and scanned receipts as well as view status changes for each expense report submitted, resulting in a significant reduction in data keying errors and an acceleration in expense payment processing.

“The addition of tax gross-up to GROW™ makes ours the only complete global operating system on the market today”, stated Mark Thomas, CEO/President of Equus Software. “Secure access from anywhere in the world facilitates continuous communications between employees, suppliers, counselors and human resource managers, saving time and increasing employee satisfaction. Our new BPM/Workflow module monitors every aspect of a relocation so nothing can fall through the cracks.”

Satisfying the Growing Need for Technology

As businesses continue to globalise, technology must keep pace to ensure employees are well-informed and have the tools to manage their moves efficiently, 24 hours a day/365 days a year. Today’s mobile professionals want to concentrate on their new responsibilities - not on learning new systems - so relocation software must be intuitive and informative. In addition, these tools must be flexible enough to add and remove features based on the employee’s relocation or assignment policy.

The internet has become the standard tool of a mobile professional’s work day, so it is expected that the tools available to them are web-based. The information stored for employees is often private and sensitive, so it must be secured on the server where it is stored, and be encrypted when it’s being accessed over the Internet. The GROW™ system uses encryption technology and security best-practices for information exchange, allowing the Internet access required by multiple stakeholders while also keeping the information being exchanged safe and secure.

Many service-provider companies are now evaluating their internal IT initiatives and determining whether continued global growth can be sustained with current technologies. This growth often requires scalable systems that focus on the company’s current needs yet offer the flexibility to expand as the company grows in both size and global objectives. Equus’ GROW™ system meets today’s technology needs and is positioned for the challenges of tomorrow.

About Equus

Founded in 1999, Equus offers software solutions for all aspects of workforce mobility - from U.S. domestic relocation operations to comprehensive international assignment management. Equus is the undisputed leader in corporate mobility software, with over 100,000 employee relocations entrused to Equus' software products each year. Software innovation and unmatched customer support have made Equus the intelligent move for employee relocation and assignment management worldwide.

CONTACT:
Rob Giese, GMS CRP CCHP
Equus Software
(303) 292-4200 ext 219
RGiese@equusoft.com
www.equusoft.com

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